Gaya APA
Rust, Roland T, Zahorik, Anthony J, Keiningham, Timothy L. (1996).
Service Marketing .
New York:
Harper Collins College Publisher.
Gaya Chicago
Rust, Roland T, Zahorik, Anthony J, Keiningham, Timothy L.
Service Marketing.
New York:
Harper Collins College Publisher,
1996.
Text Book.
Gaya MLA
Rust, Roland T, Zahorik, Anthony J, Keiningham, Timothy L.
Service Marketing.
New York:
Harper Collins College Publisher,
1996.
Text Book.
Gaya Turabian
Rust, Roland T, Zahorik, Anthony J, Keiningham, Timothy L.
Service Marketing.
New York:
Harper Collins College Publisher,
1996.
Text Book.