Gaya APA
Barnes, James G. (2001).
Secrets of Customer Relationship Management Rahasia Manajemen Hubungan Pelanggan (1).
New York:
Andi.
Gaya Chicago
Barnes, James G.
Secrets of Customer Relationship Management Rahasia Manajemen Hubungan Pelanggan.
1
New York:
Andi,
2001.
Text Book.
Gaya MLA
Barnes, James G.
Secrets of Customer Relationship Management Rahasia Manajemen Hubungan Pelanggan.
1
New York:
Andi,
2001.
Text Book.
Gaya Turabian
Barnes, James G.
Secrets of Customer Relationship Management Rahasia Manajemen Hubungan Pelanggan.
1
New York:
Andi,
2001.
Text Book.