Gaya APA
Fandy Tjiptono, Ph.D, Gregorius Chandra. (2011).
Service, Quality & Satisfaction (3).
Yogyakarta:
Andi.
Gaya Chicago
Fandy Tjiptono, Ph.D, Gregorius Chandra.
Service, Quality & Satisfaction.
3
Yogyakarta:
Andi,
2011.
Text Book.
Gaya MLA
Fandy Tjiptono, Ph.D, Gregorius Chandra.
Service, Quality & Satisfaction.
3
Yogyakarta:
Andi,
2011.
Text Book.
Gaya Turabian
Fandy Tjiptono, Ph.D, Gregorius Chandra.
Service, Quality & Satisfaction.
3
Yogyakarta:
Andi,
2011.
Text Book.