Gaya APA
Buttle, Francis. (2007).
Customer Relationship Management (Manajemen Hubungan Pelanggan) Concepts and Tools .
Yogyakarta:
Bayumedia pUblishing.
Gaya Chicago
Buttle, Francis.
Customer Relationship Management (Manajemen Hubungan Pelanggan) Concepts and Tools.
Yogyakarta:
Bayumedia pUblishing,
2007.
Text Book.
Gaya MLA
Buttle, Francis.
Customer Relationship Management (Manajemen Hubungan Pelanggan) Concepts and Tools.
Yogyakarta:
Bayumedia pUblishing,
2007.
Text Book.
Gaya Turabian
Buttle, Francis.
Customer Relationship Management (Manajemen Hubungan Pelanggan) Concepts and Tools.
Yogyakarta:
Bayumedia pUblishing,
2007.
Text Book.